Insurance Case Manager - #2088826

BTG Eddisons is a leading UK property consultancy, combining expertise in commercial property, valuation, asset management, and insolvency services. With a national network of specialists, we support banks, insolvency practitioners, and businesses to maximise value and navigate complex situations.

Our collaborative and client-focused approach brings together industry experts across property, insurance, and advisory services, delivering practical and results-driven solutions.

The Role

We are looking for an experienced Insolvency Insurance Case Manager to join our specialist insurance team. This role will be responsible for managing insolvency-related insurance cases from inception through to completion, ensuring excellent service delivery to clients and stakeholders.

This is a great opportunity for someone with insurance experience who enjoys ownership of cases, working in a collaborative environment, and building strong client and insurer relationships.

Key Responsibilities

• Manage a portfolio of insolvency insurance cases from initial setup through to conclusion
• Act as the primary point of contact for clients, providing proactive updates and maintaining strong relationships
• Liaise with insurers to obtain quotations, negotiate terms, and progress policies
• Coordinate all case documentation, ensuring accuracy and compliance
• Monitor case progress to ensure deadlines and service standards are met
• Raise and manage invoices in line with completed work
• Work closely with the wider specialist insurance team to ensure efficient case handling
• Identify opportunities to improve processes and enhance client experience

Skills & Experience Required

• Minimum 3 years’ experience within the insurance sector
• Previous experience in case management, claims, or insurance administration
• Strong organisational skills with the ability to manage multiple cases simultaneously
• Excellent communication and stakeholder management skills
• High attention to detail and accuracy
• Ability to work independently whilst contributing to a team environment
• Confident liaising with external stakeholders, including insurers and clients
• Experience within insolvency or financial services (desirable but not essential)

What We Offer

• Flexible and hybrid working arrangements
• Opportunity to work within a specialist and growing insurance team
• Supportive and collaborative culture aligned to BTG Eddisons’ values of being agile, ambitious, and approachable
• Career development within a well-established and respected national business

Why Join BTG Eddisons?

At BTG Eddisons, we pride ourselves on delivering expert-led, practical solutions to complex challenges. With over 180 years of heritage and a strong presence across the UK, we offer a dynamic environment where individuals can thrive and make a real impact.