IT Service Operations Manager - #2158208
Outsource UK
Date: 1 hour ago
City: Leeds
Salary:
£60,000
-
£65,000
/ year
Contract type: Full time
Work schedule: Full day
IT Service Operations Manager – 24/7 Technology Operations
Leeds
£60,000 - £65,000 + 15% shift allowance, car allowance, bonus
We’re recruiting an IT Service Operations Managers to join a high-profile 24/7 technology operation in Leeds.
This is an on site role on a 4 on 4 off shift pattern (4 days, 4 off, 4 nights, 4 off, repeat)
This is a senior operational leadership role within a brand new IT Command Centre, responsible for real-time service stability, Major Incident Management, shift leadership, supplier performance and operational improvement.
You’ll need:
?? Leeds – on-site
24/7 rotating shifts, including nights and weekends
If you’re an experienced IT Operations leader looking for a high-impact role, get in touch for a confidential discussion.
Leeds
£60,000 - £65,000 + 15% shift allowance, car allowance, bonus
We’re recruiting an IT Service Operations Managers to join a high-profile 24/7 technology operation in Leeds.
This is an on site role on a 4 on 4 off shift pattern (4 days, 4 off, 4 nights, 4 off, repeat)
This is a senior operational leadership role within a brand new IT Command Centre, responsible for real-time service stability, Major Incident Management, shift leadership, supplier performance and operational improvement.
You’ll need:
- Proven experience leading 24/7 IT Operations, NOC or Command Centre environments
- Strong Major Incident Management experience
- ITIL 4 knowledge
- Experience with ServiceNow or similar ITSM platforms
- Strong supplier and stakeholder management skills
- Experience with monitoring/observability tools
- Confidence making high-pressure operational decisions
?? Leeds – on-site
24/7 rotating shifts, including nights and weekends
If you’re an experienced IT Operations leader looking for a high-impact role, get in touch for a confidential discussion.
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