Training Administrator - #2163177

Salary from £29,286 (FTE based on 40 hours, pro rata to 32 hours) + Up to 5% Bonus
Fixed Term Contract 12 Months, 32 Hours Per Week (flexible across 4 or 5 days)
Hybrid Working – Based at our offices in Thorpe Park, Leeds

Supporting the delivery of training that powers our network

We have a fantastic opportunity for a Training Administrator to join the Operational Training Team at Northern Gas Networks (NGN). This role will have a strong focus on the coordination, administration and management of Safety Technical Competency (STC) documentation, playing a key part in supporting operational capability across the business. Alongside this, you will help ensure the smooth and effective delivery of our wider training and development portfolio, working closely with the Training Manager and stakeholders across NGN.

You will help build capability by supporting learning delivery and encouraging a culture of ownership, collaboration and cross-functional knowledge sharing. This role offers the chance to develop strong organisational, communication and stakeholder-management skills while making a meaningful contribution to how our people learn, grow and succeed at NGN.

In this role you will

• Manage and administer STCs via the STC process, including checking and processing to ensure accuracy and compliance
• Take ownership of training reporting and validation of training courses, supporting wider training administration
• Act as the key point of contact for delegates and training providers, ensuring clear, timely and accurate communication
• Maintain accurate and up-to-date training and development records, including ownership of the curriculum database
• Support the Senior Training Coordinator in delivering the agreed training plan within budget
• Manage external supplier processes, including accurate and timely payment
• Build strong, open and collaborative relationships with internal and external stakeholders
• Respond promptly to training-related enquiries, operating in line with NGN policies, procedures, data protection and information security requirements

We are looking for

• Naturally detail-focused, bringing consistency and precision to repetitive tasks while ensuring accurate, dependable reporting
• Proficient in Microsoft Office, including Excel for data tracking and reporting
• Strong interpersonal skills, with the ability to build effective relationships with colleagues and stakeholders, alongside clear and confident written and verbal communication skills
• Self-motivated team player with a proactive and delivery-focused mindset
• Takes ownership, with a proactive approach to ongoing personal and professional development
• Excellent organisational skills, with previous administration experience desirable, and the ability to manage competing priorities and meet deadlines

We encourage early applications, as the vacancy may close before the advertised deadline once we have received enough suitable candidates

Why join NGN?

• Salary from £29,286 (pro rata) per annum
• Annual bonus of up to 5% recognising your contribution and performance
• 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period
• Occupational sick pay available after the first 2 calendar days of statutory sick pay
• Generous stakeholder pension scheme, doubling your contribution, up to 10%
• Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service
• Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more

About NGN

We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Roots&Resonance/Parents&Carers/AbilityMatters) to ensure we reflect and uplift the communities we serve.

Next Steps – Simply click ‘Apply’ and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place throughout October . If you require any adjustments during the recruitment process, please contact our Recruitment Team at