Solutions Innovation Architect - #2195554

We're partnering with a global managed services and technology provider that helps organisations protect, recover, and secure their critical data across on-premises and cloud environments. With a strong focus on cyber resilience, disaster recovery, and business continuity, they support enterprise customers worldwide through innovative managed services and 24/7 technical expertise.

Due to continued growth and investment in innovation, they are looking to hire a Solutions Architect to join their Office of the CTO (OCTO) function.

The Role

As a key member of the OCTO team, you'll work at the intersection of technology strategy, innovation, and customer engagement. You'll provide technical leadership across disaster recovery, cyber resilience, cloud technologies, and enterprise infrastructure while helping shape future service offerings and technology roadmaps.

This role offers a unique opportunity to collaborate with senior technical leadership, engage directly with enterprise customers, and influence the adoption of emerging technologies within a highly respected data protection and cyber resilience business.

Key Responsibilities

Technical Leadership & Advisory

• Act as a trusted technical advisor across disaster recovery, cyber resilience, cloud, and infrastructure technologies.
• Work with enterprise customers to understand requirements, design solutions, and support successful outcomes.
• Build strong relationships with customers, technology partners, and vendors.
• Provide architectural guidance on strategic technology initiatives.

Innovation & Solution Development

• Support the evaluation and development of new technologies and service offerings.
• Build proof-of-concepts and technical validation environments.
• Assist with solution demonstrations, customer workshops, and technical pre-sales activities.
• Contribute to the evolution of innovative managed service offerings.

Collaboration & Stakeholder Management

• Partner closely with Engineering, Infrastructure, Support, Security, and Service Delivery teams.
• Act as a key link between technical and commercial stakeholders.
• Share best practices and support the development of technical talent across the organisation.

Continuous Improvement

• Identify opportunities to enhance services, processes, and customer experience.
• Stay current with industry trends and emerging technologies.
• Contribute to technical thought leadership and innovation initiatives.

About You

We're keen to speak with candidates who have:

• A background in Solutions Architecture, Enterprise Architecture, Technical Consulting, or IT Strategy.
• Experience working directly with enterprise customers in a technical advisory capacity.
• Strong stakeholder management and communication skills.
• Excellent problem-solving capabilities and a strategic mindset.
• Experience within a Managed Services Provider (MSP), technology vendor, cloud services, or systems integrator environment.

Technical Experience

Experience in several of the following areas would be highly advantageous:

• Disaster Recovery & Business Continuity
• Cyber Resilience & Security
• Cloud Platforms (AWS, Azure, GCP)
• Backup & Recovery Technologies
• Virtualisation Technologies
• Enterprise Storage Platforms
• Infrastructure Modernisation

Qualifications

• Degree in Computer Science, Engineering, Information Technology, or equivalent experience.
• Relevant technical certifications are advantageous.

What's on Offer?

• Hybrid working environment
• Opportunity to work directly with senior technology leadership
• Exposure to cutting-edge cyber resilience, cloud, and data protection technologies
• Strong career progression opportunities
• Collaborative and innovative culture
• Ongoing professional development and training

If you're a technically credible architect who enjoys solving complex infrastructure and resilience challenges whilst helping shape the future direction of technology services, we'd love to hear from you.