Team Leader - #1774023
StepChange

Team Leader
Shift Pattern
Monday to Friday 9am - 5pm
Do you excel at leading and developing high-performing teams?
Are you passionate about fostering a culture of collaboration, transparency, and engagement?
Do you thrive on driving operational excellence and delivering meaningful change?
If so, this is your chance to be part of a dynamic, forward-thinking charity that’s on an exciting growth journey! With our five-year strategy in motion, now is the perfect time to join us, drive meaningful change, and play a key role in shaping a thriving future.
What You’ll Do
We are seeking a Team Leader to join our Voluntary Arrangements Team. In this role, you will play a pivotal role in leading, motivating, and developing a growing and dynamic team that delivers exceptional client service. You'll be accountable for driving performance, embedding strategic initiatives, and ensuring operational success through innovation and continuous improvement.
With the charity evolving and expanding, you'll have the opportunity to champion change, strengthen connections across departments, and foster an inclusive and inspiring workplace where colleagues thrive. As part of our five-year strategy, you will be instrumental in shaping the way we grow, innovate, and make a lasting difference.
About You
You are an experienced Leader with a proven track record of managing and developing teams to reach their full potential. Your ability to drive engagement, enhance performance, and embed a culture of openness and collaboration sets you apart.
With strong communication and coaching skills, you build meaningful connections, provide guidance, and ensure your team is motivated to succeed. Your strategic mindset enables you to implement operational changes effectively while fostering an environment where innovation thrives.
Equality, diversity, and inclusion:
Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.
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