Travel Behaviour Change Manager (ITB) - #1788017

Job title: Travel Behaviour Change Manager

Salary: PO6 *GBP*49,764 - *GBP*52,805

Hours: Full time (37 hours a week) with flexible working hours

Contract: Permanent

Location: Leeds (based at Merrion House with hybrid working)

Leeds is a fast developing and growing city with a large programme of major transport investment and major projects to improve air quality and public health across the city. Raising the profile of safe, sustainable travel and behavioural change will be an essential part of our future success.

We are seeking someone who will lead a team from the front to engage and enthuse our vision for the future to promote and champion changes in attitudes and travel habits across the city.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions .

About You

To succeed you will need to be a strong communicator with a firm grasp of the transport sector and managing change with a commercial focus. With a track record of delivery and achievement you will lead the Influencing Travel Behaviour team, working with our partners and communities to promote safe and sustainable travel to the public, businesses and across all education sectors in the city. This role will provide input and co-ordination of an interesting multi-disciplinary workload across a diverse and interesting portfolio of project development and initiatives. To meet our requirements, you are likely to be a graduate or equivalently experienced who is a strategic thinker with proven communication and supervisory skills. You be passionate about achieving mode shift and improving safety for sustainable and active travel modes in Leeds.

As the team lead, you will bring to the role:

• A degree or equivalent level qualification or other qualification / equivalent experience relevant to the duties of the post and which provides the basis of the appropriate professional requirements (i.e. Engineering Council UK, Transport Planning Society, RTPI) is an essential requirement.
• A number of years of experience in a managerial role in either the public sector or road safety/ transport planning/ engineering consultancy sector is essential.
• Ability to contribute to change programmes, improve service quality and support culture that drives up standards and performance.
• Practical knowledge of the use and application of techniques for effecting behavioural change, ideally related to the road safety and/or transport sector.
• Experience in project/programme planning and the management of budgets and expenditure
  
  
  

About The Role

As our leader of the Council Travel Behaviour Change team, you will be integral to supporting the delivery of the Council ambitious Connecting Leeds Transport Strategy and Vision Zero Strategy. You will direct the team to deliver active travel, road safety and behaviour change projects and communication campaigns across Leeds, with a strong focus of embedding behaviour change interventions within our capital scheme programme to maximising their impact.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions .

What We Offer You

We take pride in offering the best employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further
  
  
  

How To Apply

Complete the online application form.

Read our guidance for further advice on completing your application.

If you have any queries or would like an informal chat about the role contact Gillian MacLeod, Head of Development Services on 0113 3788091 or Leanne Farrow, Principal Transport Planner on 0113 5351080.

A Disclosure and Barring Service (DBS) check against the Children or Adultsbarred list as applicable will be carried out on preferred candidates . Read our recruitment of ex-offenders policy .

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying.To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

Job Purpose

To support the Head of Development Services in overseeing the work and delivery of the Transport Development Services section with specific management responsibility for the Travel Behaviour Change Team.

Working as one of a team of Principal Engineers/Transport Planners, to lead, manage and co-ordinate a portfolio of transport strategy projects covering strategy development and presentation, policy appraisal, transport studies, behavioural change initiatives, project and programme development and coordination.

This position will have responsibility for leading the preparation and delivery of projects and programmes to influence and change travel behaviours to promote safe and sustainable transport working alongside internal services, external organisations, businesses and educational institutions.

Responsibilities

• Support the Head of Development Services in the detailed organisation and administration of technical and other staff.
• To represent the service area at a level commensurate with the grade of the post.
• To work collaboratively with the Council partners to provide leadership and technical input to the development of transport policies and strategies and contribute to the development of transport investment programmes in accordance with corporate and transport policies.
• To support and advise Elected Members, senior officers and other key stakeholders in order to promote and support the strategic direction of the service, ensuring that all are effectively engaged to maximise outcomes and, in turn, support Council priorities.
• To be responsible and lead on the development and presentation of road safety and sustainable transport strategies, initiatives and projects.
• To support and contribute to strategy innovation, including new technologies, policy interventions for behavioural change and mobility management to provide for the effective and inclusive operation of the transport system.
• To provide expert advice concerning transport matters supporting of the Council planning and highways functions, statutory duties, corporate initiatives and community renaissance and regeneration.
• The preparation of project briefs and oversight of transportation studies, feasibility / design studies and the associated analysis and interpretation of data.
• The identification, appraisal and development of projects and programmes for Vision Zero road casualty prevention, influencing travel behaviours for safer and sustainable travel patterns that promote healthy lifestyles and contribute to improving air quality.
• Procurement and supervision of services as necessary to support the service objectives and outcomes.
• To prepare reports up to the level of Executive and Scrutiny Boards.
• To take responsibility for managing and monitoring capital and revenue budgets and risk for the programmes and projects under the manager control.
• To represent the Directorate and Council at the local, regional and national levels in connection with matters of transport policy and strategy.
• Promote and deliver positive solutions to achieving diversity and equality in all aspects of service delivery, community engagement areas, focussing on equality of outcome.
• Within the service area to take responsibility for maintaining effective communications with Elected members, staff, service users, trade unions, partners and other stakeholders in accordance with Council good practice.
• To be accountable for the safety of staff, service users and contractors in accordance with Council and Directorate Health and Safety Policy.
• To undertake any other duties within the Service as workloads and priorities demand at a level appropriate to the grade of the post.
• The post holder will be expected to develop and maintain working relationships with senior managers and staff within the department and across the Council.
• Liaison with officers of public undertakings, Government departments, local authorities, external organisations, consultants and members of the public as necessary.
• Flexible and adaptable to change to assist other services as required commensurate to grade
• To participate in appraisal, training and development activities as necessary to ensure up-to-date knowledge and skills
• To improve own practice through observation, evaluation, discussion with colleagues and development programmes.
• To work collaboratively with colleagues, knowing when to seek help and advice.
• Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.
• Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
• Be aware of and support differences and ensure equality for all working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.
• The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
  
  
  

Qualifications

A degree or equivalent level qualification or other qualification / equivalent experience relevant to the duties of the post and which provides the basis of the appropriate professional requirements (i.e. Engineering Council UK, Transport Planning Society, RTPI) is an essential requirement.

A relevant professional qualification at Incorporated Engineer or Transport Planning Professional (TPP) level is desirable but not essential.

A post-graduate qualification in a relevant technical and/or management discipline is a desirable but not essential requirement.

A number of years of experience in a managerial role in either the public sector or road safety/ transport planning/ engineering consultancy sector is essential.

Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

• An ability to find innovative solutions to existing and future transport problems.
• Ability to interpret corporate visions and values and put them into practice through agreed policies and strategies.
• Ability to contribute to change programmes, improve service quality and support culture that drives up standards and performance.
• Ability to lead multiple projects/ work streams and efficiently handle conflicting deadlines and priorities.
• Ability to communicate complex issues clearly and succinctly both in writing and verbally.
• Able to work flexibly across different work locations and areas as appropriate.
• Practical knowledge of the use and application of techniques for effecting behavioural change, ideally related to the road safety and/or transport sector.
• Knowledge of the use and application of transport planning techniques and processes.
• Knowledge of transport planning systems, practices and requirements and the funding of transport schemes and initiatives.
• Knowledge of programme and project management methods and procedures.
• Understanding of service procurement.
• Appreciation of the role and functions of highway and transport authorities.
• Knowledge of techniques and methods for mobility management and influencing travel behaviour.
• Demonstrable experience in a road safety, transport planning, highways or traffic engineering role relevant to the duties of this post.
• Experience in project/programme planning and the management of budgets and expenditures.
• Experience in preparing briefs/specifications and understanding procurement processes.
• Understanding of local government and experience of achieving results in a politically sensitive context.
• Understanding and practical experience using analytical approaches to problem-solving to deliver projects.
• Experience in staff supervision and leading teams.
• Ability to lead the development of transport interventions and projects from inception to completion.
• Ability to provide constructive problem-solving and conflict resolution.
• Ability to develop productive working relationships and work with a range of stakeholders to achieve positive outcomes.
• Ability to manage competing priorities whilst delivering on a range of complex projects and adapting to changing circumstances and priorities.
• Ability to manage multi-disciplinary projects and staff teams.
• Ability to provide leadership that commands respect, trust and confidence and which empowers colleagues and staff to achieve results.
• Achievement of equal opportunities in both employment and service delivery.
• Committed to continuous improvement.
  
  
  

Essential Behavioural And Other Characteristics

• Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
• Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
• Able to understand and observe Leeds City Council equality and diversity policies.
• Carry out all duties having regard to an employee responsibility under Health and Safety Policies.
• Willingness to actively participate in training and development activities.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities.
• Be aware of and comply with Leeds City Council policies and procedures.
• Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
• The Council has adopted a flexibility protocol, and the role will be expected to work within these parameters.
  
  
  

Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.

• Experience in conducting transport studies and applying appraisal techniques and monitoring methodologies.
• Experience in promoting and influencing behavioural change at the individual, group or community level, ideally within the transport sector.
• Experience in the preparation of transport strategies and/ or associated policies and programmes.
  
  
  

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