Performance and insight analyst - #2174084

Performance & Insight Analyst - Role Specification

Role Overview

• Role: Performance & Insight Analyst
• Rate: £480 per day - flexible
• Contract Length: 4 months, through to the end of March, with a possible extension
• Location: Wellington Place, Leeds
• Working Arrangement: Office-based twice per week
• Background: Financial Services (FS) experience preferred

Role Summary

The Performance & Insight Analyst will support the end-to-end delivery of a new platform migration and the introduction of a new line of business. The role will focus on delivery coordination, backlog migration, work package management and providing additional PMO-style support to help manage workload across the project.

The successful candidate will work closely with Sol and the wider delivery teams to improve delivery oversight, support planning and ensure teams have the structure and capacity needed to progress key activities.

Key Responsibilities

• Support the end-to-end delivery of a new backend platform, including associated interfaces and integrations.
• Assist with the migration of existing backlogs onto the new platform.
• Coordinate work packages and support the organisation and prioritisation of delivery activities.
• Help manage workload across delivery teams, ensuring responsibilities are distributed effectively.
• Provide PMO-style support to reduce the administrative and coordination burden on Sol.
• Support executive-level reporting, updates and the preparation of relevant delivery materials.
• Work with stakeholders to develop a clearer understanding of the end-to-end customer journey and how the new platform will support it.
• Help maintain delivery visibility across teams, dependencies and key milestones.

Required Experience & Skills

• Previous experience within Financial Services.
• Experience supporting end-to-end platform migrations or major technology transformation programmes.
• Understanding of backend systems, platform delivery, interfaces and integrations.
• Experience with backlog migration, delivery planning and work package coordination.
• Strong organisational and stakeholder management skills.
• Ability to support executive reporting and provide clear delivery updates.
• Experience taking on PMO-style responsibilities within a complex delivery environment.
• Ability to work collaboratively with multiple teams and help balance competing priorities.

Tools & Ways of Working

• Jira and Align are used within the delivery environment, although extensive hands-on tool usage may not be essential.
• A good understanding of agile delivery fundamentals would be beneficial.
• The emphasis is on delivery coordination, planning, stakeholder engagement and overall programme support rather than specialist tooling.

Interview Focus

The interview should explore:

• Experience delivering or supporting platform migrations and new line-of-business implementations.
• Understanding of end-to-end technology delivery, including backend platforms and interfaces.
• Experience managing backlogs, work packages and dependencies across multiple teams.
• Examples of providing PMO-style support and improving delivery oversight.
• Experience preparing executive-level updates and working with senior stakeholders.
• Financial Services experience and the ability to understand the customer journey within a complex platform environment.

TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

*Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.